- Troubleshooting microsoft lync for mac how to#
- Troubleshooting microsoft lync for mac for mac#
- Troubleshooting microsoft lync for mac mac#
Troubleshooting microsoft lync for mac mac#
When there’s an incoming call, it will ring on your Mac as well as your phone. With Lync for Mac, you can use your Mac as a softphone, forwarding calls to various devices and numbers.
Troubleshooting microsoft lync for mac for mac#
Instead of making a phone call using a cell phone or telephone, you can use Lync for Mac to place calls and access various features during calls that streamline workflow for everyone. And, as meeting organizer, you can monitor the meeting and see if your participants are having problems with their audio or sharing information. It’s also possible to accept or reject an invitation directly from the meeting alert. To make things even simpler, Lync for Mac 2011 allows you to share your desktop, so others can see your desktop or presentation helping to facilitate meetings and improve collaboration among colleagues. You can invite multiple contacts from your contact list to join a conversation or you can initiate an online meeting, inviting participants and uploading presentations and other visual materials quickly and easily. Lync for Mac 2011 also allows you to make audio and video calls from your computer. You can also chat online and invite others to participate in your conversation.
The instant messaging and presence features enable you to see who’s available from your contact list and their current status, such as whether they are available, on the phone or away from their desk, so you can determine the best way to communicate with them. It works with both Lync Server 2010 and Lync Online, helping Mac users: The latest Lync for Mac was released in 2011 and called Lync for Mac 2011. It is included in every purchase of Microsoft Office for Mac Standard 2011. Still need help? Go to Microsoft Community.Microsoft Lync for Mac gives you integrated instant messaging, presence, conferencing and voice capabilities with just a few clicks. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products. The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. To view the Lync for Mac 2011 deployment guide, go to the following Microsoft website: Lync for Mac 2011 Deployment Guide. Users/Home Folder/Library/Caches/Ĭontains server names and endpoints from previous connections to Lync servers. Users/Home Folder/Library/Preferences/Ĭontains application preferences for Lync. Users/Home Folder/Documents/Microsoft User Data/Microsoft Lync HistoryĬontains conversation history for the user currently logged in. Users/Home Folder/Documents/Microsoft User Data/Microsoft Lync DataĬontains information about the users who have logged into Lync for Mac 2011 on this user account. See the following table for more information about the path locations that are used in Lync for Mac 2011. In the Users/username/Library/Keychains folder, delete all the files that resemble OC_Ke圜ontainer_. In your Login keychain, delete the certificate.Delete any keychains on the left that resemble OC_Ke圜ontainer_.In the Applications/Utilities folder, open Keychain Access.
If you delete the Microsoft Lync History folder, you delete all conversations that are saved in the Conversation History. To remove all Lync files from your computer, delete the following folders in the Users/username/Documents/Microsoft User Data folder: Users/username/Library/Logs/Microsoft-Lync.log Note This file is present only if you turned on Lync Logging. Users/username/Library/Logs/Microsoft-Lync-x.log Users/username/Library/Preferences/ByHost/ To remove your existing Lync preferences, delete the following files: Log on to your computer by using administrative credentials. If the issue is resolved by creating the new profile, it will be determined that the issue was caused by a corrupted profile. If you contact Microsoft technical support, you may be asked to create the new profile as a troubleshooting step. You may be able to avoid uninstalling Lync for Mac 2011 if you create a new profile on the Mac. To cleanly uninstall Lync for Mac 2011, follow these steps:
Troubleshooting microsoft lync for mac how to#
This article describes how to do a clean uninstallation of Microsoft Lync for Mac 2011.
How to do a clean uninstallation of Lync for Mac 2011 Introduction
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